GDPR Compliance

Last updated: January 2024

Our Commitment to GDPR Compliance

brisk-ember is committed to complying with the General Data Protection Regulation (GDPR) and ensuring that all personal data we process is handled lawfully, fairly, and transparently. As a company based in Ireland, we operate under the jurisdiction of the Irish Data Protection Commission.

Data Controller Information

For the purposes of GDPR, brisk-ember acts as the data controller for personal information collected through our website and service inquiries. Our registered address is:

brisk-ember
47 Merrion Square South
Dublin 2, D02 WK12
Ireland

Your Rights Under GDPR

The GDPR provides you with specific rights regarding your personal data:

Right to Access (Article 15)

You have the right to obtain confirmation as to whether your personal data is being processed and, if so, to request access to that data along with information about the processing.

Right to Rectification (Article 16)

You have the right to request correction of inaccurate personal data and to have incomplete personal data completed.

Right to Erasure (Article 17)

Also known as the "right to be forgotten", you may request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.

Right to Restriction of Processing (Article 18)

You have the right to request that we restrict the processing of your personal data in certain situations, such as when you contest the accuracy of the data.

Right to Data Portability (Article 20)

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object (Article 21)

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making (Article 22)

You have the right not to be subject to a decision based solely on automated processing that produces legal effects or similarly significantly affects you.

How We Process Your Data

We process personal data only when we have a valid legal basis for doing so. The legal bases we rely upon include:

• Your explicit consent for specific processing activities
• Performance of a contract or pre-contractual steps at your request
• Compliance with legal obligations to which we are subject
• Our legitimate interests, provided they do not override your fundamental rights

Data Protection Measures

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data during transmission
• Regular testing and evaluation of security measures
• Staff training on data protection requirements
• Access controls limiting data access to authorised personnel
• Secure storage and disposal procedures

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Irish Data Protection Commission within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly without undue delay.

International Data Transfers

When we transfer personal data outside the European Economic Area, we ensure that adequate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Transfers to countries with an adequacy decision
• Binding Corporate Rules where applicable

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Specific retention periods depend on the type of data and the legal requirements that apply. When data is no longer needed, it is securely deleted or anonymised.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us using the details below. We will respond to your request within one month of receipt. In complex cases or where we receive numerous requests, we may extend this period by up to two additional months, in which case we will inform you of the extension and the reasons for it.

There is no fee for exercising your rights, although we may charge a reasonable fee for manifestly unfounded or excessive requests.

Complaints

If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Irish Data Protection Commission:

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland
Website: www.dataprotection.ie

Contact Us

For any questions about GDPR or to exercise your data protection rights:

Email: [email protected]
Post: Data Protection Officer, brisk-ember, 47 Merrion Square South, Dublin 2, D02 WK12, Ireland